WF
Wayne F
1 reviews | Active since Jan 2020
04 Mar 2025, 13:08
Vodacom Fibre a ****
I wish I could have scored lower. I renewed my fibre line and spoke to a person called Kwanele Mphuthi from Vodacom. I qualified for a discount upon renewal of my 500mb fibre line and now when the discount needs to be app****, Vodacom is saying that they don't have a record of it.
I dont like being ******. This is how much a customer is valued at Vodacom
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Vodacom's replyOfficial
04 Mar 2025, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2025, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team