AS
Austin S
1 reviews | Active since Jun 2020
10 Jun 2020, 14:15
Vodacom fibre
Vodacom fibre is completely unreliable with random drops in internet connection and below advertised speed. Customer care is unresponsive and they give you a runaround with no solution.
Don't get stuck in a contract with no way out, I honestly cannot wait to switch to a different service provider when this contract is over.
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Vodacom's replyOfficial
10 Jun 2020, 18:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 18:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team