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Riyaz L
1 reviews | Active since Apr 2013
18 Jul 2020, 09:01
Vodacom fibre
I have been waiting for over a week for Vodacom to activate my Fibre with no luck. I called the call center numerous times and spoke to a Grace and she keeps on promising to call me back with feedback but never does. Stay away from Vodacom Fibre they suck
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Replies (3)
Vodacom's replyOfficial
18 Jul 2020, 09:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2020, 09:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Riyaz L's updateReviewer Update
22 Jul 2020, 12:04No one has called me back yet , The service @ Vodacom is absolutely terrible
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Riyaz L's update22 Jul 2020, 12:04
Reviewer Update
No one has called me back yet , The service @ Vodacom is absolutely terrible
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Riyaz L's updateReviewer Update
24 Jul 2020, 12:56Lance from vodacom called me back 2 days ago said he will forward to his activations team and they will resolve. Really poor telephone manner from Lance. Still no feedback from Vodacom Activations. The line was installed on the 3rd of July today is the 24th. Vodacom please up your game and get better Retentions consultants not someone like Lance
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Riyaz L's update24 Jul 2020, 12:56
Reviewer Update
Lance from vodacom called me back 2 days ago said he will forward to his activations team and they will resolve. Really poor telephone manner from Lance. Still no feedback from Vodacom Activations. The line was installed on the 3rd of July today is the 24th. Vodacom please up your game and get better Retentions consultants not someone like Lance