1 reviews | Active since Jul 2024
Vodacom Fibre
l requested a line transfer for fiber in February and after 1month waiting period never got any help. Called hundreds of times got hundreds of tickets but never got any help. Consultants promised to be on it and even advised l check with them on WhatsApp or email and when l followed up no responses and l was blue-ticked. Another sales consultant called and promised an LTE for 2months free and they delivered a router but had a router already, followed up for the LTE ****le never got help now its July since February nothing just **** promises and loads of airtime down the drain. l called more than 3 times and they will promise all will be sorted even promised priority installation still empty promises. l finally canceled the contract.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
