1 reviews | Active since Apr 2022
Vodacom Fibre
A year ago (February 2024) I signed a fibre package with Vodacom and I was charged about R433 per month. It was soon after that that I received an email informing me of an increase (R466) that was going to happen begining May 2024 (4 months after I started the service. I thought this was not right because it was false advertising entrapment where one price is offered and as soon as you are on board they increase the price). I spoke to a consultant who actually was unable to do anything to resolve the issue. I accepted the increase on the grounds that there would not be another increase in the year but unfortunately here it is. My latest increase takes my monthly up to R579 per month. This makes my increase this year of just under 34%. Again I spoke to a consultant who was unable to assist. Again I was told its what they do and it is part of the Vodacom policy. So let me ask this ...... is it Vodacom policy to charge one amount and almost as soon as they have hooked you into the service to increase the amount? Is it Vodacom policy to have a per annum increase of approximately 34% because if it is then I can expect increases whenever Vodacom feels like it and which means in a year I will be paying an amount of about R770 per month. Does this sound like a good deal to you or does this sound like a way they falsely solicit business? Thats what happens when your sole reason for existance is to generate as much money as you can at the expense of your clients. Tells you exactly what VODACOM thinks of the clients.......
