fS
fatima S
1 reviews | Active since Oct 2019
17 Jun 2021, 15:09
Vodacom Fibre
I am extremely disappointed with Vodacom fibre. I have been calling since my fibre was fitted as I have no connection. However, Vodacom keeps giving me the run around. I am fed up of disconnecting and resetting my router. Vodacom needs to send a consultant out to sort the situation out for me.
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Replies (2)
Vodacom's replyOfficial
18 Jun 2021, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jun 2021, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
fS
fatima S's updateReviewer Update
21 Jun 2021, 09:31Vodacom called me on Friday regarding this post
I requested them to call me back at 2pm as. I was at work
I am still waiting for them to call me back
I still have no access to the internet and I have also noticed vodacom billed me before the fibre was installed
This is frustrating
I requested them to call me back at 2pm as. I was at work
I am still waiting for them to call me back
I still have no access to the internet and I have also noticed vodacom billed me before the fibre was installed
This is frustrating
fS
fatima S's update21 Jun 2021, 09:31
Reviewer Update
Vodacom called me on Friday regarding this post
I requested them to call me back at 2pm as. I was at work
I am still waiting for them to call me back
I still have no access to the internet and I have also noticed vodacom billed me before the fibre was installed
This is frustrating
I requested them to call me back at 2pm as. I was at work
I am still waiting for them to call me back
I still have no access to the internet and I have also noticed vodacom billed me before the fibre was installed
This is frustrating