ZH
Zaheera H
1 reviews | Active since Jun 2020
03 Jun 2024, 18:37
Vodacom Fibre
Vodacom fibre is the worst, I cannot get assistance with solving my ongoing issue for the past year. I cannot work, use you tube or watch videos on tik tok. Leave alone Netflix etc. My bill went from R599 to R659 for something I can't even use. I have to connect to my neighbors internet to to work as I am a remote worker. I called multiple times but the issue is never resolved.
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Vodacom's replyOfficial
04 Jun 2024, 07:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2024, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team