Vodacom fibre

My Telkom fibre Rooter stop working on Sunday 03 November 2023. I called into the callcentre and report it. A reference number SR*** was given to me and was said it was put on high priority. On Tuesday 05 December 2023 at 09:13. I phoned in to find out what was the status. After a half an hour on the phone it was told to me that they have an opening for Tuesday 05 December 2023 and they will come and sort it out Tuesday 05 December 2023. After another call to find out what time they will be here they could not give me an time. I opened my diary and took leave to be at home. Then they phoned me later that they can't come on Tuesday but only on Thursday 07 December 2023. According to Vodacom field service they don't have enough manpower. So now I lost a day where I could have worked and 4 days without internet at home. Please stay far away from vodacom, very bad service.