gK
grant K
1 reviews | Active since Oct 2013
03 Aug 2022, 15:39
Vodacom fibre
i have been struggling since saterday my new fibre connection worked for 5 days , and now i cant open websites local or international only websites working is facebook and youtube ???? i need a expert from vodacom to help me resolve this on there end , as i have now tried everything but no support is willing to help as they just tell me sorry they cant help ????????????
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Aug 2022, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2022, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
gK
grant K's updateReviewer Update
04 Aug 2022, 09:34what team? all they do is say sorry we cant help cause you use your own router and my router was working fine for 5 days and then 10am last saterday it stopped working how can you expect me to use a router that anyone has access to and i cant open and close ports on the router i will never use that router if you cant get my router to work then you must cancel my account with immediate effect thank you
gK
grant K's update04 Aug 2022, 09:34
Reviewer Update
what team? all they do is say sorry we cant help cause you use your own router and my router was working fine for 5 days and then 10am last saterday it stopped working how can you expect me to use a router that anyone has access to and i cant open and close ports on the router i will never use that router if you cant get my router to work then you must cancel my account with immediate effect thank you