nM
natasha M
1 reviews | Active since Dec 2014
20 Jul 2024, 13:00
VODACOM FIBRE
Having the worst experience since signing up with Vodacom fibre my line has worked for 2weeks since I've gotten, the WhatsApp line doesn't respond tickets take more than a week to be resolved and then they still expecting us to pay for something thats barely been used. Terrible I wouldnt recommend them to anyone
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
20 Jul 2024, 16:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jul 2024, 16:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team