Vodacom Fibre ****

Do not make use of Vodacom Fibre. I was told by the agent that the Interim LTE is free until your line get installed. Only to find that it is not. I called and learnt that the account details on my account are not the correct ones. Vodacom then agreed to credit my account and now I owe R1579.50 and my account has been handed over to Hammond Pole Attorneys. Where is the credit I was promised? I even received statements that the credit has been passed to the account. So what do I owe now all of a sudden. Today I probably spent three hours on the phone being passed from pillar to post, still reaching no one to assist.