JV
Judy V
1 reviews | Active since Dec 2022
17 Dec 2022, 18:03
Vodacom Fibre
We got very very bad service from vodacom. We signed up with them to start 1 December on a wifi contract. Today is the 17th and still no service. We pick up activities on our contract that we did not sign up for. We got a bill for nearly R10 000 for service not delivered. Now we are trying to cancell everything but with no luck. The agents just keep on transferring us and locking tickets on their side. Is there any one out there that can help us solve this very annoying issue?
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Vodacom's replyOfficial
17 Dec 2022, 20:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Dec 2022, 20:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team