SF
Sylvia F
1 reviews | Active since Dec 2019
30 Oct 2020, 14:17
Vodacom Fibre
Vodacom Fibre is totally pathetic. Placed order for fibre at my house. Router received within a day and since then it has been daily calls and emails to get installation done. Fibre has already been laid so only need it to be installed in home but all I receive was that it has been escalated but with no solution. I am fed up!@!
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Vodacom's replyOfficial
31 Oct 2020, 12:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2020, 12:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team