kS
kyle S
1 reviews | Active since Nov 2021
24 Nov 2021, 18:58
Vodacom fibre
Recently relocated, and asked to switch vodacom fibre to new location. It's been two months and still haven't transferred. You call they say they will call you back then never do. Called on 5 occasions. Waste of time and money. What's the point of calling them when no one knows what's going on there? Very bad for there eputation I am even moving my mobile contract do to this.
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Vodacom's replyOfficial
24 Nov 2021, 21:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Nov 2021, 21:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team