Vodacom Fibre

I am with VodacoM Fibre for 6 months now and have been countless interrupted service. Last week my line went down 4am on Wednesday 30 June. I logged a Service Report and waited. I caleld them again late that day and got no positive response. I had been calling them every day twice a day until Monday 06 July I decided to go to Vodaworld and explain my situation. I was supposed to be working from home but could not do so due to no internet. This was very frustrating. At Vodaworld I spoke to a consultant who spoke to somebody else. I was there almost 45 minutes when I was told the matter was sent to a manager and i should receive feedback soon. Half past 4 on Monday I received a call from Lerato telling me that there will be a Technician coming through on Tuesday 07 July. The Technician arrived at 2 pm and I was told it was a configuration problem and had to be reconfigured from Vodacom. 14.45pm the fibre was back. Only it did not last long. 8.50pm it was off again and when I called I was told it was a general problem in Midrand. 10 hours later and still nothing. This is very disappointing. I am at my wits end with Vodacom.