Vodacom fibre

I am honestly just frustrated at this point and want to inform anyone who wants to get fibre around the Riverlea, Johannesburg area, please don’t. I have been without connectivity for 4 days now, no communication was sent as to why this is happening, I had to call in and the agent did as much as he could however there was nothing else he could do, he then escalated it further and I will be waiting for 6 days until I get a call back based on my past experiences with the same issue. At this point I’m honestly out of options because this is not the first time this is happening.