JD
Jason D
1 reviews | Active since Feb 2021
12 Feb 2021, 12:56
Vodacom fibre
The worst service ever... They installed my fibre on the 30 January 2021... And they have not activated it yet... Today is the 12 February 2021. No one can give me an answer as to why... The call centre just don't phone you back. They have escalated my problem maybe 4 or 5 times. Still no internet or a call back from them
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Feb 2021, 14:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2021, 14:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JD
Jason D's updateReviewer Update
12 Feb 2021, 17:33I am sure this a automotive reply... No one is contacted me
JD
Jason D's update12 Feb 2021, 17:33
Reviewer Update
I am sure this a automotive reply... No one is contacted me