1 reviews | Active since Mar 2023
VODACOM Fibre
After cancelling my fibre contract in June 2022 SR*** I suddenly receive a call from MBD Incorporated on behalf of Vodacom informing me I was handed over due to arears on the account in Feb 2023. On 14 Feb 23 I log a call to query this.SR*** was given to me.
After trying invain to have it rectified by their billing department I turned to Hello Peter. Within a few days after the review I receive a zero balance statement. I also receive a email stating SR *** is now closed. MBD Incorporated also confirms it has been resolved by Vodacom.
Yesterday 6 April 23 I AGAIN receive an account for R699 for fibre services!!!!!
What is the issue with vodacom as this contract is CANCELLED AND CLOSED as confirmed?
What more should I do? I am fed up with Vodacom fibre billing department!!!
This is unacceptable.
Thank you for the feedback however...WHY have I received a bill AGAIN on 6 April 23 as this contract is NOT active anymore?
This is truely annoying and utterly unproffesional from your side.
I am stil waiting for a consultantbto contact me regarding this bill I received.
Thank you for the feedback however...WHY have I received a bill AGAIN on 6 April 23 as this contract is NOT active anymore?
This is truely annoying and utterly unproffesional from your side.
I am stil waiting for a consultantbto contact me regarding this bill I received.