RB
Ruan B
1 reviews | Active since Feb 2021
14 Feb 2021, 23:56
Vodacom fibre
Worst fibre, paying for 10mbps but most of the time iets 0.5 mbps and a ping of 200ms and sometimes even 1000ms. On top of it all their are sometimes just times that their is just no internet connection
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Replies (2)
Vodacom's replyOfficial
15 Feb 2021, 08:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Feb 2021, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RB
Ruan B's updateReviewer Update
21 Feb 2021, 22:40I have been contacted by vodacom and technicians were sent out to see what the problem is(they found nothing wrong) but i continue to have the same problems. I am starting to think that Vodacom is not a reliable internet service provider and i am strongly considering switching ISP's.
RB
Ruan B's update21 Feb 2021, 22:40
Reviewer Update
I have been contacted by vodacom and technicians were sent out to see what the problem is(they found nothing wrong) but i continue to have the same problems. I am starting to think that Vodacom is not a reliable internet service provider and i am strongly considering switching ISP's.