SM
Stanford M

1 reviews | Active since Aug 2020

20 Jul 2021, 10:59

Vodacom Fibre

Very disappointing to pay for services not rendered. My fibre has been down for almost 24 hours. I keep on getting the same old auto generated apology message. I need to pay hundreds of rands to other ISPs to be able to work from home now.

0
Replies (2)
Vodacom
Vodacom's reply20 Jul 2021, 14:01
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
SM
Stanford M's update20 Jul 2021, 14:12
Reviewer Update
While I am sitting with no internet in due course!!!

This cannot go on like this. As mentioned before, I am trying to work from home but you are making it difficult for me.