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Nakedi M

1 reviews | Active since Dec 2021

06 Dec 2021, 11:42

Vodacom fibre

My brother received vodacom fibre via Ram delivery on the 16 November 2021 until this date no one from vodacom has come to install it

I wish I could have read reviews before he purchased it

0
Replies (4)
Vodacom
Vodacom's reply06 Dec 2021, 12:28
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
NM
Nakedi M's update06 Dec 2021, 12:32
Reviewer Update
Due course as in today ?
NM
Nakedi M's update08 Dec 2021, 09:01
Reviewer Update
Hi @Vodacom if no one is dispatched to install my brother s fibre by tomorrow please do the honours of collecting and cancelling the contract. U called him but nothing is being done or said even today … you have frustrated us and it’s enough
NM
Nakedi M's update08 Dec 2021, 09:02
Reviewer Update
U make contact with customers but nothing is being done so just come collect your fibre and we will shop somewhere else