Vodacom Fibre

Very very poor service on vodacom fibre and the installation thereof. It's been a month and still no fibre. The first application was not loaded on their system for two weeks thereafter a new application had to completed and sent in once again. Phone every sigle day to follow up and speak to different consultants which advises differently. On every occasion the matter gets escalated but still I have no feedback no one contacted me to inform me of an updated or with regards to the installation. Then I had to put in a request for interim router until the fibre is installed (which I was also confused about because one person states one can have it in the interim and another advised no it is not as the fibre is supposed to be installed in 7 days) , spoke to a consultant which advised they will send me the approval quote that did not happen and once again the next day I had to phone once again for someone to assist me again and load the interim order. I am very dissatisfied with the service delivery of Vodacom fibre.