Vodacom fibre

Vodacom fibre brits... A very very bad service to use... We had fibre for 7 months but we have not had service 5 times already... 2 months... 2 weeks... 3 weeks... 1 week and up til now 2 weeks... The response is.... 24 - 72 hours and a tech team will be there... it's been 2 weeks and still nothing.. Every day we phone then they say n new ticket and call has been logged.. Everyday nothing... We work from home but they done care.. I want to cancel but I'm not allowed.... I asked them to work out the amount of days I sat without wifi... they don't care about service but can phone me within 4 hours if a payment was not done... In two weeks not one single call back from Vodacom... We phone 4 times a day but nou results.... The tech team we got hold of is on his way... for the past 2 days his on his way... where is the vodacom tech guys driving from.... I WANT TO TAKE LEGAL ACTION AND WAS TOLD FEEL FREE BUT FIRST PAY THE CANCELATION FEE AND REMAINING AMOUNT ON THE CONTRACT... I need a head manager. I have never ever received this tipe of service... this is why I canceled 4 vodacom cell phone contracts 5 years ago... I WOULD NEVER EVER USE VODACOM IN MY LIFE AGAIN...