WM
Wendy M
1 reviews | Active since Aug 2021
05 Aug 2021, 11:36
Vodacom Fibre
We have not had any internet / fibre connection at home since the beginning of June. We have spoken to so many altron consultants, and have gotten nowhere.
How are we meant to work and study from home with no freaking internet!?
I am honestly at a point where I want to cancel my Vodacom Fibre subscription because their staff are just as usless as their internet connectivity !
I have been a customer with Vodacom for many years and when I tell you their service just gets WORSE and WORSE every year !!
Do not subscribe to this awful internet service provider. Honestly pathetic.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Aug 2021, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Aug 2021, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
