Vodacom fibre

I am so unhappy with vodacom fibre. From last week Tuesday I don't have any wifi connection because Vodacom cancelled my service with Vumatel without me knowing. On Wednesday I called and they said Vumatel is busy with maintenance it will be 24 hours to resolve. Thursday I called again they said No it can not be maintenance because only 10 people in my are have the same problem he will log me a ticket for a technician to come out. I left a review on hello peter for vumatel and all this time it is vodacom that cancelled my service without me knowing!!