LK
Landi K
1 reviews | Active since Apr 2021
09 Oct 2021, 07:28
Vodacom Fibre
Fibre line was cancelled without my consent. Have been trying for 4 days to get it reconnected. Rude consultants unable to help. Was given multiple excuses and was put on hold for hours. Worst service!!! Was told that they are going to end the call because they cant do anything regarding the cancelled line. Regret joining Vodacom Fibre.
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Vodacom's replyOfficial
09 Oct 2021, 12:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2021, 12:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team