LC
Lizette C
1 reviews | Active since Nov 2021
02 Nov 2021, 10:52
Vodacom Fibre
The beginning with Vodacom fibre was good, but we could not connect to internet and reported it on 25 October and followed it up for three times already, with no feedback after promises that the tech will phone us. This makes me wonder about after contract service??? Do not want to give a poor rating yet, as I will hopefully get feedback today...
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Vodacom's replyOfficial
02 Nov 2021, 11:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2021, 11:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team