PE
Phillip E
1 reviews | Active since Dec 2020
20 Nov 2021, 13:04
Vodacom Fibre
This is the most rediculous service that I have ever experienced.Every week my fibre line is off.Why do I have to pay for something that is off more than it is on.
Its always 24 to 48 hours turn around time like all agents always tell you.It is never sorted out in this time frame.
You cant get out if your contract but you cant recieve the service that is promised to you.
So disappointed in Vodacom.I have been a loyal client for a long time and have never missed any payments.
Something needs to be done in this Hartbee****rt area.Its ****************!
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Vodacom's replyOfficial
21 Nov 2021, 09:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2021, 09:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team