NM
Nico M
1 reviews | Active since Nov 2019
26 Nov 2019, 13:42
Vodacom Fibre
I subscribed to Vodacom Fibre. Numerous phone calls, emails etc, no service. No signal from 12 meters from rooter, on the day of installation I was promised 30 - 50 meters. No assesment was done on my home regarding the best place for the rooter to be installed . I already bought a booster/extender and Vodacom Fibre' only support was for me to buy another one. No service, No support and no client service!
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Vodacom's replyOfficial
26 Nov 2019, 14:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 14:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team