Vodacom Fibre

We have Vodacom fibre and have not had service for weeks . We have reported this fault and had the technician visit who has said it is an open serve fault . After dozens of calls no one has been to attend to the fault even though many many promises and assurances have been given . With the restriction on travelling and working it had cost us a lot of lost income to date . No one even bothers to call back . Loads of empty promises day in and day out . Disgraceful service