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Diana M
1 reviews | Active since Jul 2022
07 Jul 2022, 12:07
Vodacom fibre
Vodacom fibre department is a joke , they might just as well close that department. I am waiting for an installation that was supposed to be done 1st july and they cancelled my service request without any notice . The operators are clueless and full of lies and any request to speak to a team leader is immediately shut down . Mr Cheslyn i am waiting for your call and i need an explanation of what's going on
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Vodacom's replyOfficial
07 Jul 2022, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2022, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team