BG
Ben G

1 reviews | Active since Feb 2020

06 Feb 2020, 21:19

Vodacom Fibre

I would advise everybody for their own sanity to stay away from vodacom fibre. If you ever thought you received bad service from a certain telephone company, it does not even compare to the bad service ( no service ) you receive from vodacom fibre! Logged numerous complaints since installation of bad signal and after three months still not been resolved. Up to date I have not even been contacted by one person! When you follow up they say that the complaint logged has been resolved and closed, HOW?!!! Pathetic service is a compliment!

0
Replies (1)
Vodacom
Vodacom's reply07 Feb 2020, 07:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team