BG
Ben G
1 reviews | Active since Feb 2020
06 Feb 2020, 21:19
Vodacom Fibre
I would advise everybody for their own sanity to stay away from vodacom fibre. If you ever thought you received bad service from a certain telephone company, it does not even compare to the bad service ( no service ) you receive from vodacom fibre! Logged numerous complaints since installation of bad signal and after three months still not been resolved. Up to date I have not even been contacted by one person! When you follow up they say that the complaint logged has been resolved and closed, HOW?!!! Pathetic service is a compliment!
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Replies (1)Vodacom's replyOfficial
07 Feb 2020, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2020, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
