CP
Christo P

1 reviews | Active since Sept 2016

16 Aug 2021, 09:27

Vodacom Fibre

For the life of me I do not understand how Vodacom is still in business. They surely must have the worst fibre going around. Ever since I have had my fibre line installed I have had problems with it. If it is not down it is so slow that I can not even do a speed test on the line. I have had numerous complaints logged and always have to phone *** to get an answer on my complaint. They even had the audacity to tell me I have to many devices linked to my connection. Ha ha!! I have been a customer of Voda******* since 1998 and this is how they treat their customers? Every month on the 29th they debit my account and the service I get does not reflect that. Stay away from Vodacom Fibre please for your own mental wellbeing.

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2021, 09:51
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team