CS
Charmaine S
1 reviews | Active since Nov 2020
25 Nov 2020, 20:06
VODACOM FIBRE
I have been waiting for a transfer since 20/10/2020. Calk centre personel are not equipped to handle queries and 5 calls along, still no respinse.
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Replies (2)
Vodacom's replyOfficial
25 Nov 2020, 20:29 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Nov 2020, 20:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CS
Charmaine S's updateReviewer Update
26 Nov 2020, 11:23I have still not received any follow up on my complaint. Should I pay my account like Vodacom keeps their commitments! From being a top provider to competing for last place is an outcry!
CS
Charmaine S's update26 Nov 2020, 11:23
Reviewer Update
I have still not received any follow up on my complaint. Should I pay my account like Vodacom keeps their commitments! From being a top provider to competing for last place is an outcry!