Vodacom Fibre

I'm so regretful with taking out fibre with vodacom, the poorest service I have ever received in my life. Ordered fibre there was a delay with delivery of the package at first which I had to call several times to get it delivered now there is a problem with a technician coming out to install the fibre, it's been a month and still nothing everytime I call the matter has been escalated almost 100 times but no solution or feedback!!!! This is such an inconvenience to me as I work from home and data is not cheap! Worst service experience in my life