CD
Claire D
1 reviews | Active since Mar 2020
09 Mar 2020, 07:54
Vodacom fibre
I have been phoning vodacom fibre nearly every day since 26 february to get my Voip line fixed( as the light is flashing red). I have a ref number. Nothing has been done and the service provided has been appalling!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Mar 2020, 10:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Mar 2020, 10:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CD
Claire D's updateReviewer Update
09 Mar 2020, 11:24Thankyou! " ïn due course" sounds very vague and hope this matter wiil be resolved asap.
CD
Claire D's update09 Mar 2020, 11:24
Reviewer Update
Thankyou! " ïn due course" sounds very vague and hope this matter wiil be resolved asap.