1 reviews | Active since Nov 2012
Vodacom Fibre............
VODACOM FIBRE IS **** I got fibre with Vodacom. Everything was fine until 2 Dec 24. when my internet stopped working. I’ve been calling them everyday since. 10 calls a day and still no internet. They keep saying the issue has been escalated and that someone will be in contact with me but no one has called me since. At some point and an advisor called Jadian Stigling called me crazy on a recorded line. One advisor called Monde who is supposed in second line whatever promised to call on Friday, zero communication since. A supervisor called Dino Lebron promised to call but never called. I keep running after him via emails and he replies when it suits him. I work from home and they are very inconsiderate because I am close to losing my job because of them
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
