Vodacom fibre

Does not deserve even the 1 star. I app**** for relocation for my Vodacom fibre in January, we did the paperwork within the first week of my application. I was told that the relocation will take 15 to 30 days before it is done, 30 days have lapsed now and still nothing has been done. I keep calling them and they keep making empty promises, and yet they deduct money from my account. I want to cancel my contract with them and look for a better service provider.