BM
Brandon M
1 reviews | Active since Jun 2020
26 Jan 2025, 15:10
Vodacom fibre
Bad service from Vodacom fibre since 30th of December 2024 up until today the technical team can’t allocate a technician to instal my home fibre escalation on a daily basis but looks like someone is seating on their hands on technical team with no response to the sales agents when a they escalate after using the service provider for 5 years I feel not been taken serious as a client why no one is responding to come install or the delay will never recommend anyone getting fibre from Vodacom pathetic service and they promise to call you back which they never do
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Vodacom's replyOfficial
27 Jan 2025, 07:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2025, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team