Vodacom Fibre

Vodacom Fibre. Have logged a service request 5 days ago. Told will be contacted within 24 to 48 hours. Have had no feedback. Each day I phone the call center, each day told it is escalated, the technical guys have not given feedback. Each day told that Team Leader will phone me. Empty promises. They have zero concept of treating customers fairly, but they are quick to take your money. They are the most difficult company to try and get a problem resolved, but you have to keep paying.