Vodacom Fibre

I have logged tickets to relocate my Fibre from the first week of July. To date, I have had no feedback at all. Every time that I phone the the helpline, I get told they are not allowed to show me communication between themselves and the technicians, but they will get back to me. They never ever do. I have never seen such bad service, it is actually beyond embarrassing. No one is getting back to me. I am getting billed close to a R1000 per month for this service. Every time I am told that someone will get back to me within 48 hours - a month and several tickets later - no feedback.

If you are considering getting Fibre with Vodacom - please reconsider. Their service is non-existing and their Call Centre staff could not care less.