TN
Themba N

1 reviews | Active since Oct 2022

07 Oct 2022, 14:02

Vodacom fibre

Bad experience i got, we have relocated to another house and ask vodacom to help us with activation since last week friday its a story after another. Always saying they have escalated and when talking to them they hang up the phones in the middle of conversation. We are suffering as we use it for work daily. Please assist us 🙏 After the 1st message Horrible. Some called me back yesterday mentioning that they will call me back but nothing was done. Been taken from pillar to post SR***

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2022, 16:52
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team