TC
Thiru C
1 reviews | Active since Jun 2019
16 Feb 2021, 11:22
Vodacom Fibre
On the 10th February vodacom installed fibre, to date it has not been activated.Spoken to so many agents,all they can say is that it is with the activation department and they need to activate the fibre. SR*** is the reference number given. This is the worst service I experienced.
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Replies (2)
Vodacom's replyOfficial
16 Feb 2021, 14:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Feb 2021, 14:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TC
Thiru C's updateReviewer Update
16 Feb 2021, 15:51Same generic response, will be lucky if some does,since the 10th no response, I wonder what would be different this time around
TC
Thiru C's update16 Feb 2021, 15:51
Reviewer Update
Same generic response, will be lucky if some does,since the 10th no response, I wonder what would be different this time around