Vodacom Fibre

My line was suspended as the debit order was rejected and I was not inform by vodacom. After my contacting them to find out what is going on they advise me only then about the payment. I have made the payment straight after the call and forwarded my proof of payment to ***. IT'S now 3 days and I am still not connected, I have made numerous calls to their support lines and absolutely discussing service received. There is no communication between themselves within the department and everyone tells you the same thing. Vodacom has taken my payment of R1900 and I am still not given the service which I have paid for. They need training of how to treat their clients. I will never ever do any business with them In the future. It's not the first time I have had difficulties with vodacom Cameron anson naidoo.