Vodacom fibre

On 2021.01.14 I bought Fibre from vodacom at my local vodacom shop in Bloemfontein according to my information the correct information was carried over to the Fibre installers.i received an Sr number but weeks later I received an e mail from Mr Khumalo that there is already Fibre at my adres and I must cancel it, I picked up that my adres is incorrect. I reply to this e mail informing the person that my adres is incorrect I also send proof of my adres, Mr Khumalo indicated that this will be rectified. They were having my adres as limpopo while I am staying in Bloemfontein. Another' week passes by receiving once again an e mail from Mr Khumalo who said that vumatel must install my Fibre but they don't cover my area. After my own investigation I picked up that my adres was never rectify according to me frog is suppose to install my Fibre, I called the Fibre center and talked to Mr Mandisa who informed me my adres is incorrect, he then took my correct adres and said he will rectify everything and frog will install my Fibre, I received a new Sr no so everything looks bright. Another week passes by and this morning 2021.02.22 l called the fibre center again, the lady informed me that I must call another center for my adres to be corrected I could not believe this, for 5 weeks they are trying to correct my adres, everytime I must contact them to get an update on my installation. I need this contract to be canceled immediately, it is the fist time that vodacom is treating me like trash, for 5 weeks I am paying for a service that I don't have but nobody at vodacom cares. Francois de beer