KR
Khyle R
1 reviews | Active since Jun 2021
14 Mar 2022, 17:05
Vodacom Fibre
My delivery address was captured incorrectly, I've waited far longer than the agreed Ed upon date for my router to be delivered. Vodacoms delivery partners will not assist me in updating a delivery address. Vodacoms Fibre call center agents have made several commitments to fix this issue and none have come through.
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Vodacom's replyOfficial
14 Mar 2022, 18:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Mar 2022, 18:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team