CP
Chanel P
1 reviews | Active since Mar 2023
18 Dec 2023, 09:41
Vodacom Fibre
useless. over the past 3 months we had no Fibre at our house, but still getting billed for. We have logged numerous calls with Vodacom. Needless to say none were resolved to our satisfaction. They keep on logging calls, but no one seems to be solving the problem, or comes out to our premises to check what is wrong.
They keep me on hold, then call also get lost. Really unhappy with this service.
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Vodacom's replyOfficial
18 Dec 2023, 10:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2023, 10:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team