RA
Ryan A
1 reviews | Active since Jul 2021
02 Jul 2021, 09:53
Vodacom fibre
Good Day, I cancelled my Fibre connection with vodacom and they provided me with a settlement letter which was debited. However the past 2 months they keep on debiting my account. I complained and received no response and no refund
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Vodacom's replyOfficial
02 Jul 2021, 11:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2021, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team