Vodacom fibre

Wow wow wow, in my 30 something years of existence I am yet to receive such disgusting service from a network provider. Vodacom is the pits. I have been sitting for over a month with no wifi no resolution no ownership yet they deduct every month.i have called Lord knows how many times and assigned Lord knows how many tickets with your agents claiming to escalate yesterday being my last call and was told Team leader Nichole would call me back and nothing.imagine buying Vodacom's already expensive data yet you have a wifi that's also billed and you can't be serviced. I'm so disappointed and disgusted especially given how long I have used vodacom.