JC
Joanise C
1 reviews | Active since Oct 2018
11 Jul 2023, 18:03
Vodacom Fibre
Vodacom Fibre is THE MOST *********** fibre provider in South Africa. More than a month and MULTIPLE calls for a relocation and still no fibre. But obviously I am still paying for the fibre that is not working. No help from any ‘manager’ that the case has been escalated to. Absolutely useless! Just use ANYONE else and save yourself the headache.
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Vodacom's replyOfficial
12 Jul 2023, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2023, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team